Quality and food safety policy
At Nordvalls, we put the customer first and build trust through good service, high product quality, reliable deliveries and food safety. Our approach to quality and food safety covers the entire process, from development to production and delivery. With committed employees, ongoing training and clear working practices, we meet our customers’ needs and applicable requirements. Through measurable objectives, regular monitoring and continual improvement, we ensure that our customers can use our products with confidence.
NORDVALLS ETIKETT AB always puts the customer first. Our service, product quality, delivery reliability and food safety shall meet standards that earn our customers’ trust in us as a manufacturer of labels and specialist print products.
Our Swedish sites in Sjöbo, Bjuv and Mölnlycke shall take a conscious, organised and systematic approach to quality and food safety throughout the entire flow of goods. We shall develop, manufacture and distribute products to a level of quality and safety that meets our customers’ needs, requirements and expectations.
To strengthen our market position, we build customer trust through our expertise, professionalism and commitment to meeting their requirements. We achieve this through committed employees, ongoing training, clear working practices, an effective management system and continual improvement.
All employees are responsible for quality and food safety in the work they carry out, ensuring that our customers can use our products with confidence. For us, quality and food safety are not only measurable factors, but also a matter of commitment, company culture, competence and awareness.
We shall therefore:
- Keep our quality and food safety management system up to date, actively maintained and firmly embedded in our operations
- Make continual improvement a natural part of our daily work
- Set clear quality and food safety objectives and monitor them through measurement and evaluation
- Record and follow up on non-conformities and conduct internal audits
- Comply with applicable legislation, regulatory requirements and our commitments to customers
- Ensure open and effective communication within the organisation and with customers, suppliers, business partners and other relevant stakeholders
- Regularly develop our employees’ competence in relevant areas such as quality, food safety, food fraud and food defence
- Set the same high standards for our suppliers as we do for ourselves, and assess and monitor their performance
- Conduct our business with social responsibility and sound business ethics
Patrik Jenemark
CEO
